Terms and Condition

Booking Terms and Conditions:

Please read the booking terms as set out with your agreement with Tour My India Pvt. Ltd. A Noida based Tour operator herein called TMI.

Tour My India Pvt. Ltd. Contract

The booking conditions constitute a legally binding contract between Tour My India Pvt Ltd and the services provided by it.

By booking with a trekking tours with Tour My India and paying a non-refundable booking deposit which usually will be 50% of the tour cost , or full payment, you acknowledge that you have read, understood and agree to be legally bound by these booking conditions. Acceptance of your booking will be confirmed in writing to you and a contract becomes binding on the date shown on your confirmation letter or email.

If you do not understand any of the terms and conditions please feel free to discuss these with the representative whom you are dealing.


Prices are based on cost and exchange rates applicable when the brochures and website were updated. Tour My India Pvt Ltd. reserves the right to adjust prices whether or not you have made full payment. Tour My India Pvt Ltd will do everything within its control not to adjust prices and will only adjust or amend prices in the unfortunate event of increased exchange rates, fuel cost (imposed on TMI) and other operating cost on which prices are based. Airfares (except where stated), travel insurance, passport and visa fees, excess luggage charges, airport taxes, tips to guides and porters, extra meals ( unless otherwise stated), laundry, drinks, medical expenses, optional extra activities or trips, and any items of a personal nature are not included in your trip price.

Per person price of a tour depend on many things like date of booking, number of people booking at a time. TMI does not guarantee that all the members in the group are paying the same amount for any particular trek.


A deposit (as stated above) is due at the time of booking and the remaining balance due 60 days before departure unless otherwise stated. If the balance is not paid by the due date Tour My India Pvt Ltd will regard the booking as cancelled. If cancellation is made more than 60 days prior to departure, the original deposit will be forfeited. If cancellation, which must be in writing is received after that time, the following scale of cancellation charges of the entire trip apply:

Days prior to departure: Cancellation Fee in % to trip cost:

  • 59 to 31days: 50%
  • 30 days or less: 100%

These charges are to cover the expenses incurred towards the advance preparation required of trips booked. TMI recommend that your insurance policy covers cancellation.

Name Changes:

TMI will not charge any fees for name change for treks and services which are in the ambit of TMI. For all other services where TMI doesn't have any control like flights, train tickets or any permission or any other services which require to cancel to update new name. Only official cancellation will be charged as per the terms and condition of that particular service provider.

Trip Cancellation by Tour My India Pvt. ltd.

TMI reserves the right to cancel a departure and will advise you of such cancellation no later than 30 days before the tour departure date. If due to 'Force Majeure' or government travel advice, TMI reserves the right to cancel departure, including a guaranteed one, at any time. With any form of cancellation, TMI will offer you alternative arrangements, and if the price of your alternative booking is of lower value than the original booking TMI will refund the difference to you. If you do not accept alternative arrangements TMI will refund all payments you have made to it, (in case of 'Force Majeure' or government travel advice, refunds will be less any unrecoverable costs). TMI will not be held responsible for any additional cost incurred by you for any damages or claims in connection with these cancellations.

Force Majeure

TMI will not be liable for any delay in, change to or cancellation of trips due to 'Force Majeure'. 'Force Majeure' means a circumstance beyond the reasonable control of TMI and includes, but is not limited to, war or threat of war, riot, civil strife, terrorist activity, industrial dispute, disease, industrial or nuclear disaster, adverse weather conditions, fire and strikes.

Changes to your holiday:

You acknowledge that travelling with TMI requires a degree of flexibility, good humour and an understanding that the itinerary accommodation, and / or modes of transport may change, even after a tour's commencement, without prior notice due to local circumstances. Changes may occur because of 'Force Majeure', poor road conditions, weather, and the availability of tickets, vehicle breakdowns, changes in transport schedules, accidents or other circumstances beyond TMI's control or which simply cannot be foreseen. TMI will not accept any responsibility for loss of enjoyment, delays or compensation resulting from circumstances beyond its control. You acknowledge that group sizes may also vary during the duration of the tour.

Health and fitness:

TMI will not recommend you to come for any of its trek if you suffer from severe muscular, chest, heart, asthmatic, or bronchial disorders, or have high blood pressure you are advised against coming on TMI trekking trips that go to altitude.

All travellers over the age of sixty will be required to obtain a medical certificate of fitness. If you fail your medical, a full refund of deposit paid will be made, providing the medical as requested by TA is returned within two weeks of booking.

Please note: Discovery of any undisclosed medical conditions will result in you being asked to leave the trip and will invalidate most insurance policies.

TMI reserves the right to cancel your participation in a trip at any time after trip commencement with no right of refund if your lack of fitness (for the grading of the booked trip), medical condition and/or disability could reasonably affect the trip or your safety and/or the enjoyment of other trip members.

The information about trips given in any brochures, trip notes and pre departure information are subject to change. It is your responsibility to review up – to – date trip notes and pre departure information. These can be obtained from TMI's website. The information and conditions in the trip notes and pre departure information are deemed to be part of the contract. Where changes to your trip occur after you have received your final documentation we will, where practical, advise you or your agent of such changes.

Travel Insurance:

Personal travel insurance is not included in the tour/trip price. While every effort is made to ensure the safety for all, it is highly recommended that you obtain personal travel insurance that is adequate to cover you for any event. Your travel insurance must cover accidents, injury, illness and death medical expenses, including any related to pre-existing medical conditions, emergency repatriation (including helicopter rescue and air ambulance where applicable) and personal liability. TMI also recommends your travel Insurance covers cancellation, curtailment and loss of luggage and personal effects.

Passports and Visa:

You must carry a valid passport and have a valid visa for your booked trip when travelling with TMI. Please ensure your passport is valid for 6 months beyond the duration of the trips. It is your responsibility to ensure you have the appropriate visas for your holiday. TMI cannot hold responsible if you are refused entry to a country because you do not have the correct visa and passport documents.

Assumption of Risk:

While every effort will be made to ensure your safety and follow TMI itineraries, in the event of political problems or natural difficulties which are beyond TMI control and prevent our travelling to a particular area, TMI reserves the right to substitute an alternative activity for that section of the trip. The cost of any such changes or delays shall not be the responsibility of agents or TMI. By accepting TMI terms and conditions you acknowledge your decision to travel on a TMI trip is made after you have considered all relevant travel information supplied by TMI and travel advice provided at any time by government bodies and associated agencies.

Waiver of Liability of Tour My India Pvt Ltd

You acknowledge by accepting the terms and conditions of TMI that the enjoyment and excitement of adventure travel is derived in part from the risks in travel and activity beyond the accepted safety of life at home or work and that these contribute to such enjoyment and excitement, and are a reason for your participation.

You further agree to that if you suffer injury or illness, TMI can at any cost, arrange medical treatment and emergency evacuation service, as they deem essential for your safety. In entering into this agreement you are not relying on any oral, written or visual representatives or statements by TMI or its staff or any other inducement or coercion to go on the adventure trip, but entirely of your own free will.

By ticking or signing the acceptance and acknowledgement of understanding TMI terms and conditions, you confirm that you accept liability for loss, injury, death, or damage, however caused which you may directly or indirectly suffer in connection with your trip within the extent permitted by law.

By accepting TMI terms and conditions you also waiver any and all claims you may now and in the future have against, and release from all liability TMI, its service agents, independent contractors, employees, guides, porters, agents or representatives or the licencor for any personal injury, death, property damage, or loss you may sub stain as a result of participation in a adventure trip with TMI, its staff or licencor. You also accept the physical exertion and that the weather extremes are subject to sudden unexpected change, remoteness from normal medical services and evacuation and its difficulties if you are disabled.

Tour My India Pvt Ltd (Services and Obligations):

TMI supply services consisting of arranging and coordinating adventure travel, facilities and services and making bookings. TMI undertake to perform these services with reasonable care and skill and will not be liable for any loss or damage which results from the act, default or omission of any person other than TMI or any cause independent of human control.

TMI will endeavour to provide the most suitable services and arrangements to meet the particular requirements of any given trip. However travel is an individual experience, and your preferences and opinions may vary from TMI. For this reason TMI cannot take responsibility for your individual satisfaction.

Governing Law:

This contract and all provision of the services and matters arising from it are governed by and in accordance with Indian law and any dispute arising with are subject to the Delhi Courts.

Promotional Material:

TMI reserves the right to take photographs of participants of a tour that may be used for promotional purposes. Participants who would prefer their image not be used must identify themselves to the tour leader at the commencement of a trip on day one at the team briefing.